Director of Sales Operations Planning: Synthego

Date Posted / Modified: February 16, 2017

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Redwood City, California, United States – Synthego is looking for a dynamic Sales Ops expert to support the Operations team in areas including, but not limited to, sales operations, sales planning, sales analytics, systems set-up and order intake. We’re looking for a detail oriented, smart and energetic person who is comfortable working in a fast-paced, dynamic vertically integrated environment. This individual should be extremely systems savvy with experience in high-growth, high transaction volume businesses as well as vertically-integrated production facilities.

This is initially an individual contributor role that will quickly develop into a management role based in Redwood City, CA.


  • Work with Commercial, Finance and Operations teams to drive accurate sales forecasts by product and by customer
  • Work with manufacturing team to ensure that current production schedule aligns with customer expectations and requirements
  • Ensure system data integrity for customer information, sales items, sales orders and all other relevant information in internal systems including NetSuite ERP
  • Own Sales Item set-up across order intake and ERP systems
  • Work with manufacturing team to ensure that all Bills of Materials associated with Sales Items are accurate and up to date across all systems. Perform annual BOM audits on all product lines
  • Order Intake – work with Finance on payment verification or credit terms and monitoring PO to billing invoice process
  • Maintain ownership of all customer-focused logistics partners
  • Develop and maintain key performance indicators (KPIs) and dashboards that help the Commercial team focus on performance drivers
  • Explore new technologies to innovate and help other team members in areas of order intake, sales planning, production planning and more
  • Work with operations team to ensure NPI BOM’s are loaded correctly into ERP and drive required materials planning with Operations
  • Drive daily planning meeting to ensure work order/rework orders are launched on-time and track OTD KPI
  • Lead capabilities assessment for custom customer orders
  • Continuously adjust inventory levels as required
  • Implement Kanban methods into planning workflows


  • A minimum of 8 years of experience in Sales Operations, Finance or Supply Chain Planning; Sales and Operations Planning experience strongly preferred
  • Strong ERP / MRP systems experience. Netsuite experience a requirement
  • Demonstrated mastery of forecasting, inventory planning and statistical analysis
  • Working knowledge of manufacturing accounting practices
  • Excellent Excel modelling skills
  • Exceptional verbal and written communication, leadership, and interpersonal skills at all levels of the organization. Comfortable making executive presentations
  • Works effectively both independently and as a cross-functional team member
  • Demonstrated ability to influence without direct authority and to develop and maintain strong cross-functional partnerships
  • Start-up experience in a rapid growth environment below 200 employees
  • BA or BS degree in Engineering, Finance, Operations, Business Administration or relevant field in Science

Company Perks & Benefits

  • Competitive salary
  • Generous equity at an early stage company
  • Tax-exempt medical insurance reimbursement
  • Fully stocked kitchen and snacks
  • Free catered lunches and dinners


Founded by former SpaceX engineers, Synthego is a leading provider of genome engineering solutions. The company’s flagship product, CRISPRevolution, is a portfolio of synthetic RNA designed for CRISPR genome editing and research. Synthego’s vision is to bring precision and automation to genome engineering, enabling rapid and cost-effective research with consistent results for every scientist.

Headquartered in Silicon Valley, California, Synthego customers include leading institutions around the world including countries such as Australia, Belgium, Germany, UK, USA, and Switzerland.

Synthego is venture funded by Founders Fund, Menlo Ventures, 8VC, and WI Harper.


Rev: 20170116

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